Note to New Clients: Your personalized Coaching Agreement will be presented to you to sign after you purchase your coaching package. It will look like this template below. This is provided for your general reference.
1. Coaching Services
The Parties agree that this Agreement constitutes an engagement between the Coach and the Client for a ______ month Coaching Package.
The Coach agrees to provide coaching services to the Client in the form of one-on-one coaching.
This Agreement shall be effective as of the date of _____________________, for a total amount of ______coaching sessions. Each session will be 60 minutes in length.
2. Schedule and Fees
Coaching sessions will take place on a weekly basis, when possible. On average, 4 sessions will be held every month, allowing for the total number of sessions to be completed in ______ months. This is considered the ideal coaching timeframe. Both Client and Coach agree to do their best to adhere to this timeframe.
It is understood and agreed that due to illness or scheduling challenges (e.g. vacation), there may be times when either Client or Coach are unavailable to attend a session in any particular week.
Any coaching sessions not completed within 90 days beyond the end of the ideal timeframe outlined above will be forfeited by the Client and the coaching agreement will be considered terminated. (e.g. For a 6-month coaching agreement, any sessions not completed within 9 months will be forfeited.) This date is considered to be the coaching package expiration date. The expiration date for this Agreement is ___________________.
The Client agrees to pay the Coach the agreed-upon fees for the coaching services, and to follow the payment schedule, as outlined on the coaching package payment page, and agreed to during the Client's purchase.
3. Procedure
Coaching sessions will be scheduled by mutual agreement between the Coach and the Client.
Client shall initiate the call on a scheduled meeting through online or phone communication where the information shall be provided to Client.
4. Relationship
The Coach shall maintain a professional relationship with the Client conforming with proper ethics and standards established by the International Coach Federation “(ICF)” (https://coachingfederation.org/credentialing/coaching-ethics/icf-code-of-ethics/).
Client's progress for developing his/her physical, mental, and emotional well-being, the acts and decisions shall be his/her own responsibility. The Coach shall only support, assist, and help the Client with the realizations for those choices. The Coach shall not be responsible for any acts or omissions which may have direct or indirect results of the services provided by the Coach. The Client understands the Coach is not a therapist and shall not substitute for any cure for the mental or medical disorder.
Client acknowledges that this Agreement does not involve the diagnosis or treatment of emotional disorders, neither may this Agreement be used as a substitute for counseling, psychotherapy, legal advice, or other professional advice by other qualified professionals.
In order for the coaching relationship to be fruitful, the Client must communicate honestly and must be open to feedback and constructive criticism.
5. Confidentiality
The information exchanged whether written or oral shall be bound within the principles of confidentiality set forth in the ICF Code of Ethics. The Coach agrees not to disclose any information pertaining to the Client without the Client’s written consent.
Confidential Information shall consist of private communication between the Parties given by the Client to Coach in trust and confidence. However, if the information refer to information given by a third-party, general information known to the public, information independently developed by the Coach without reference to Client's other information, such information shall be referred to as confidential Information. Should in any case that the Coach be summoned by any competent authority to disclose information that is confidential, the Coach shall notify the Client prior the summoning in order for the Client to seek other remedies available in accordance with the law. In case the Coach believes that the information acquired involves illegal activity or information that may be of risk to the Client, the Coach shall be obligated to report such activity to proper authorities.
6. Cancellation and Refunds
Cancellation by Client: The Client may cancel a scheduled session by providing at least 24 hours notice. Any session cancelled with less than 24 hours notice will be counted as a completed session. Any exception to this, given extenuating circumstances, is at the discretion of the Coach.
Cancellation by Coach: The Coach may cancel or reschedule a session due to unforeseen circumstances. In such cases, reasonable efforts will be made to reschedule the session as soon as possible at a mutually convenient time.
Refunds
No refunds will be provided for completed coaching sessions.
If the Client has prepaid for sessions not yet completed, a refund for remaining sessions may be requested in writing. Refunds will not be provided after the coaching package expiration date, outlined in the 'Schedule and Fees' section above, has passed.
7. Termination
Either party may terminate this Agreement with written notice. Upon termination, the Client is responsible for payment of any outstanding fees for services rendered.
Any coaching sessions not completed within 90 days beyond the end of the coaching package purchased will be forfeited by the Client and the coaching contract will be considered terminated. (e.g. For a 6-month coaching contract, any sessions not completed within 9 months will be forfeited.)
8. Entire Agreement
This Agreement constitutes the entire understanding of the Parties hereto with respect to the subject matter. This Agreement supersedes any and all other prior agreements, oral or written.
9. Separability
In the event that any provision of this Agreement is held invalid or unenforceable by competent court or authority, such invalidity shall affect only the specific provision and the remaining provisions shall remain valid and enforceable.
10. Limited Liability
Except as provided for under this Agreement, the Coach shall not be held liable to any direct or indirect consequence resulting from any causes of injury or damage which the Client may incur that may be contemplated under this Agreement.
11. No-Waiver
The failure of either party to claim or enforce their rights from any of the provisions found in this Agreement shall not constitute a waiver. Only waivers expressed in writing and signed by both Parties shall be considered as having been waived by the said Party.
12. Governing Law
This Agreement shall be governed and construed in accordance with the applicable federal laws and the laws of the State of California, USA.
